The Silo Effect

The Silo Effect: The Peril of Expertise and the Promise of Breaking Down Barriers

Gillian Tett

I often find myself in a room, being briefed on a client problem (either directly or from an agency). 9 times out of 10 the answer, symptom and cause to the problem is silo-ed innovation. This book by Gillian Tett is wonderful articulation of that grade of problems, with plenty of examples.

Sensemaking

Sensemaking: The Power of the Humanities in the Age of the Algorithm

Christian Madsbjerg

According to wikipedia Sensemaking is the process by which people give meaning to their collective experiences (Laura McNamara gives a more thoughtful definition). This book by Madsbjerg is a great compass for human first thinking in linear, high speed environments. It touches on data (thick, thin), human decision making, priority mechanisms (sprints et al) and leaves us with actionable frames to think differently. Highly recommended.